What information do we collect?
We collect information from you when you register with our application through Facebook Login, when registering to download content, or when expressing an interest in obtaining additional information about our services.
Crowdly requires you to register in order to login to your dashboard, view your data, and engage through the platform. We only ask and collect information that is necessary to provide you with our site’s experience, or to use certain interactive pieces of functionality. When registering on our site, as appropriate, you may be asked to share your: name, e-mail address, any information you choose to share through the site to better it’s experience, along with additional permissions that are required for the Crowdly app to function properly. When requesting content or information from the Crowdly Website, we may require you to provide personal contact information, such as your name, your company name, your job title or role, your address, your phone number, and your email address.
Website Navigational Information – Crowdly uses commonly used information-gathering tools, such as cookies and tracking pixels, to collect information as you navigate Crowdly’s website. This Website Information includes standard information from your Web browser (such as browser type, version, and language), your Internet Protocol (“IP”) address, and the actions you take on Crowdly’s websites (such as, pages viewed, links clicked).
What do we use your information for?
Any of the information we collect from you may be used in the following ways:
To personalize your experience.
To respond to your request – such as to schedule a demonstration
For marketing purposes – Crowdly may use information you provide to contact you to further discuss your interest in Crowdly and to send you information regarding Crowdly and advocate marketing.
To improve Crowdly’s Websites and products – Crowdly may use Website Navigational Information to provide Visitors and Customers with relevant content and in the aggregate to identify trends and usage patterns.
To provide you with safe and secure access to your dashboard and it’s data.
To improve our product’s user experience. (we continually strive to improve our site offerings based on the information and feedback we receive from you.)
To improve customer service. (your information helps us to more effectively respond to your customer service requests and support needs.)
To send periodic emails.
To deliver reports on your activity and insights derived through the Crowdly platform.
To improve our marketing by understanding, in aggregate, what our customers find valuable and how we can better our offering.
The email address you provide may be used to send you information and updates pertaining to occasional company news, updates, related product or service information, and the like.
Note: If at any time you would like to unsubscribe from receiving future emails, you always have the ability to do so. Instructions on how to unsubscribe from receiving future emails are included at the bottom of each email. You may also contact your account representative to request to be unsubscribed to emails delivered by Crowdly.
Yes. Cookies are small files that a site or it’s service provider transfers to your computer’s hard drive through your web browser – if you allow – that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Other Tracking Technologies
We partner with a third party to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer data or personally identifiable information to outside parties. This does not include trusted third parties, specifically the brand through which you are engaged with Crowdly through, or the Crowdly app, or those who assist us in operating our platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into the Crowdly.com website and viewing their account settings.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
We may choose to feature customer submitted ideas or comments which will contain customer’s user name.
This policy was last modified on 2/25/2015.
355 Congress st. 2nd Floor